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New Software Partnership

20 September 2022

New Software Partnership

Wolverhampton City Credit Union has selected XRS Collector as it’s Credit Control Software Partner. Expert Revenue Systems (XRS), is a leading supplier of credit control and collections software. WCCU has selected it’s cloud-based XRS Collector solution to enable more efficient and effective collection of member arrears.

XRS Collector will seamlessly integrate with our core banking solution (Progress Banking) to provide a powerful collections tool that is flexible, intuitive, and easy to use. This will offer full automation of workflow, communications, card payments, and promises to pay, which will, in turn, dramatically improve our productivity and member engagement leading to higher arrears recovery and lower bad debt provisions and write offs.

“Wolverhampton City Credit Union is proud of our commitment to the local community and our excellent member service record. This partnership with XRS will extend and improve our credit control strategy and the options available to our members. We aim to make it as easy and convenient as possible for members to engage with us and resolve their arrears in a sustainable way.

We are delighted to be working with XRS, they have an excellent reputation and everything we were looking for in a modern credit control system.”

Rob Shearing, CEO, WCCU

“We are pleased to welcome Wolverhampton City Credit Union as the latest in our growing number of UK Credit Union clients. We are proud to be working with such a highly regarded community-focused organisation.

In the current economic climate, many Credit Unions are choosing to future-proof their credit control capability by implementing specialist credit control systems to reduce manual effort and lead to more efficient and effective credit control. We look forward to a productive partnership that benefits both WCCU and most importantly, it’s members.”

Pat Kelly, Managing Director, XRS

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Wolverhampton City Credit Union

Address:
Civic Centre, St Peters Square, Wolverhampton, WV1 1SH
Tel:
01902 572340
Email:
contactus@wccul.co.uk
Web:
www.wccul.co.uk
Latitude:
52.58704162920037
Longitude:
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Monday 10:00 - 12:00 Reception
Tuesday 10:00 - 13:00 Tel & Email
Wednesday 10:00 - - 13:00 Tel & Email
Thursday 10:00 - 12:00 Reception
Friday 10:00 - 13:00 Tel & Email

Closed on weekends and Bank Holidays
Monday - Thursday 1.00pm - 1.30pm
Friday 1.00pm - 1.20pm

Wolverhampton City Credit Union is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. FRN 214284

The Financial Ombudsman Service (FOS) complaints line: 0800 023 4567.

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